In a _____ interview, candidates are asked about what his behavior would be in a given situation in the future. *

2 points

Stress-related

Situational

Behavioral

Job-related

The process of evaluating an employees current and/or past performance relative to his or her performance standards is called _____. *

2 points

organizational development

performance appraisal

recruitment

employee selection

The aim of performance management is to *

2 points

Ensure employee's performance is supporting the company's strategic aims.

Evaluate employee's performance against standards.

Consolidate goal setting.

Ensure employee has the tools needed to perform the job.

"Suppose you discovered an employee stealing company property. What would you do?" is an example of a _____ interview question. *

2 points

Behavioral

Job-related

Situational

Stress

The primary purpose of new employee orientation is to *

2 points

Reduce turnover and absenteeism

Reduce employee lawsuits.

Help the new employee feel comfortable in the organization.

Provide new employees with basic information so that they can perform their jobs satisfactorily.

Which of the following is not a method of on-the-job training? *

2 points

Conference

Orientation Training

Apprentice Training

Job Instruction Training

Student ID: *

Your answer

Critical incident method *

2 points

Similar to grading on a curve, predetermined percentages of ratees are placed in various performance categories

Having supervisors electronically monitor the amount of computerized data an employee is processing per day, and thereby his or her performance

Keeping a record of uncommonly good or undesirable examples of an employee's work-related behavior and reviewing it with the employee at predetermined times.

Ranking employees by making a chart of all possible pairs of the employees for each trait and indicating which is the better employee of the pair

Methods of determining employee training needs include all of the following EXCEPT *

2 points

Reviewing performance appraisals.

Analyzing customer complaints.

Interviewing employees and supervisors.

Examining compensation records.

Lists of the interview questions ahead of time is called; *

2 points

Unstructured interviews

Situational interviews

Behavioral interviews

Structured interviews

Rating an employee high on several traits because he or she does one thing well is called the *

2 points

Central tendency.

Horn Effect.

Halo effect.

Bias problem.