1. In a ______________ order environment, it is important to track both the quoted customer response time and the on-time completion rate.

BTS

ERP

Demand

BTO

QUESTION 2

1. There is a lot of predictability in a _______________ market.

Mature

Steady

Growth

Consistent

QUESTION 3

The reason any supply chain exists is to serve the ______________ it is attached to.

Customer

Value chain

Market

Company

QUESTION 4

1. ________________ is often needed in mature markets.

Internal efficiency

Demand flexibility

Customer service

External efficiency

QUESTION 5

______________ refers to the ability of a company or a supply chain to operate in such a way as to generate an appropriate level of profitability.

Internal efficiency

Lean management

Performance management

Customer service

QUESTION 6

Both supply and demand are low and uncertain in a ______________ market.

Mature

Growth

Developing

Steady

QUESTION 7

______________ measures the ability of the supply chain to meet the expectations of its customers.

Internal efficiency

External efficiency

Lean management

Customer service

QUESTION 8

In a ______________ environment, a customer wants their complete order to be filled immediately.

ERP

Demand

Supply

BTS

QUESTION 9

1. A market is characterized by its combination of _______________ and ______________.

Supply and demand

Buyers and sellers

Providers and suppliers

Bulls and bears

QUESTION 10

Popular measure of internal efficiency include:

Inventory turnsReturn on sales

Cash-to-cash

cycle time

All of the above