Question: In a queueing system, customers arrive once every 3 hours (standard deviation = 4) and services take 2 hours (standard deviation = 6.2). What is

In a queueing system, customers arrive once every 3 hours (standard deviation = 4) and services take 2 hours (standard deviation = 6.2).

What is the average time a customer will spend in the queue (in hours)?

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