Question: In a restaurant, the empty seats at 3 pm cannot be used at 7.30 pm. What is this property of services called? Perishable Intangible o

In a restaurant, the empty seats at 3 pm cannot

In a restaurant, the empty seats at 3 pm cannot be used at 7.30 pm. What is this property of services called? Perishable Intangible o Heterogeneous Inseparable production and consumption Question 6 1 pts In the Marsha Kessler's Misadventures in Maine anecdote, Marsha encountered a very unpleasant person at the front desk. In a service, the people whom you hire as your frontline employees have to be your best - because they are the face of your brand. Why? Because the service is being used up even as it's being provided. What is this property called? Inseparable production and consumption Heterogeneous Intangible Perishable

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!