In accordance with the terms and conditions of the above-referenced Agreement between Company and Customer XYZ...

  

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In accordance with the terms and conditions of the above-referenced Agreement between "Company" and "Customer XYZ" this Statement of Work (SOW) is amended to expand the scope of work for additional users and increase the price as more fully described below. 1. Section 1. Statement of Work: Exhibit 1 is deleted in its entirety and replaced with Exhibit 1 to this SOWI, Amendment No. 1 dated 11/20/12, which is attached hereto and incorporated herein by this reference. 2. Section 3. Total Statement of Work Value: This section is deleted in its entirety and replaced with the following: The firm fixed price for the Software, Data, and Managed Services and Deliverables defined in the Statement of Work in Exhibit 1 is set forth in Table 1 below. Table 1: Software, Data, Managed Services and Professional Services Pricing Year 2 Year 1 $224,000 $116,000 $256,420 $244,939 $36,100 $89,200 $279,090 $92,629 $795,610 $542,768 Description Software Licenses Data Licenses Managed Services Professional Services Total Firm Fixed Price: All other terms and conditions remain the same. ACCEPTED AND AGREED: Customer XYZ Signature: Printed Name: Title: Date: Year 3 Invoicing Terms $116,000 Annual $246,109 Annual $90,400 Initial setup and monthly fee $62,816 Monthly invoicing based on percent complete $515,325 Company Signature: Printed Name: Title: Date: 4.0 Scope of Managed Services The Company will host the Site-Pick application through Managed Services. The Company will provide an infrastructure for hosting the Site-Pick application and data and will provide support including operational updates and system monitoring as described in the Table 3 below. Table 3: Managed Services and Base Services Description Duration of the period in which the Site-Pick application will be hosted for Customer XYZ, beginning when the application is deployed into the production environment. Targeted annual uptime percentage of the Site-Pick application in the hosted production environment. Item Hosting Period System Availability Target Application Deployment Usage Data Storage Map Services Data Updates Data Backup System Monitoring and Support Unit 36 months 95% 1 initial and 2 updated application deployments Up to 150 Named Users 500 GB 4 1 single data update Daily incremental, weekly full 24/7 Two separate deployments of the hosted Site-Pick application will be performed during the hosting period. The initial deployment will be an English language version of Site-Pick. The second (updated) deployment will be the finalized version of Site-Pick in English. The third (updated) deployment will be a localized version in Ohio State language. Number of Named Users accessing the Site-Pick application. Storage allocation available for all data content associated with the hosted Site-Pick application. Up to 4 dynamic or cached map services. A single annual update of the demographic data during the hosting update period. Daily incremental and weekly full backups of the Site-Pick database during weekly full the hosting period. System monitoring of the hosted Site-Pick application and troubleshooting and resolving incidents associated with the hosting environment. In accordance with the terms and conditions of the above-referenced Agreement between "Company" and "Customer XYZ" this Statement of Work (SOW) is amended to expand the scope of work for additional users and increase the price as more fully described below. 1. Section 1. Statement of Work: Exhibit 1 is deleted in its entirety and replaced with Exhibit 1 to this SOWI, Amendment No. 1 dated 11/20/12, which is attached hereto and incorporated herein by this reference. 2. Section 3. Total Statement of Work Value: This section is deleted in its entirety and replaced with the following: The firm fixed price for the Software, Data, and Managed Services and Deliverables defined in the Statement of Work in Exhibit 1 is set forth in Table 1 below. Table 1: Software, Data, Managed Services and Professional Services Pricing Year 2 Year 1 $224,000 $116,000 $256,420 $244,939 $36,100 $89,200 $279,090 $92,629 $795,610 $542,768 Description Software Licenses Data Licenses Managed Services Professional Services Total Firm Fixed Price: All other terms and conditions remain the same. ACCEPTED AND AGREED: Customer XYZ Signature: Printed Name: Title: Date: Year 3 Invoicing Terms $116,000 Annual $246,109 Annual $90,400 Initial setup and monthly fee $62,816 Monthly invoicing based on percent complete $515,325 Company Signature: Printed Name: Title: Date: 4.0 Scope of Managed Services The Company will host the Site-Pick application through Managed Services. The Company will provide an infrastructure for hosting the Site-Pick application and data and will provide support including operational updates and system monitoring as described in the Table 3 below. Table 3: Managed Services and Base Services Description Duration of the period in which the Site-Pick application will be hosted for Customer XYZ, beginning when the application is deployed into the production environment. Targeted annual uptime percentage of the Site-Pick application in the hosted production environment. Item Hosting Period System Availability Target Application Deployment Usage Data Storage Map Services Data Updates Data Backup System Monitoring and Support Unit 36 months 95% 1 initial and 2 updated application deployments Up to 150 Named Users 500 GB 4 1 single data update Daily incremental, weekly full 24/7 Two separate deployments of the hosted Site-Pick application will be performed during the hosting period. The initial deployment will be an English language version of Site-Pick. The second (updated) deployment will be the finalized version of Site-Pick in English. The third (updated) deployment will be a localized version in Ohio State language. Number of Named Users accessing the Site-Pick application. Storage allocation available for all data content associated with the hosted Site-Pick application. Up to 4 dynamic or cached map services. A single annual update of the demographic data during the hosting update period. Daily incremental and weekly full backups of the Site-Pick database during weekly full the hosting period. System monitoring of the hosted Site-Pick application and troubleshooting and resolving incidents associated with the hosting environment.

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