Question: In addition to client satisfaction data collected, how else can you supplement your client satisfaction studies? 1) use of focus groups or other qualitative methods

In addition to client satisfaction data collected, how else can you supplement your client satisfaction studies? 


 1) use of focus groups or other qualitative methods 


2) look at the literature for similar programs and report their results 


3) use of behavioral indicators such as attendance in group 


4) a and c

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