Question: In an M / M /1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour.

In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance measurements? What is the utilization?

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