In approximately 150 words, evaluate your classmate's topic summary. Visit your classmate's scholarly sources. Provide one additional bullet point as a key point/takeaway that your classmate did not already address, or provide deeper context to the point. The HCAHPS Survey (Hospital Consumer Assessment of Healthcare Providers and Systems Survey) developed by the Centers for Medicare & Medicaid Services (CMS), are tools used to evaluate a patient's experience following a discharge from the hospital. It focuses on patient perspectives regarding their hospital stay. It comprises 29 questions, categorized into areas like nursing and doctor communication, hospital environment and overall experience. It aims to measure patient satisfaction and provide insights for hospitals to improve their care (CMS.gov, 2025). Key areas covered by the HCAHPS Survey like communication with clinical staff, which includes if they felt respected, listened to, whether they felt things were explained to them, and that their questions were answered. Questions about the environment such as the cleanliness of rooms, bathrooms, quietness of the area, and overall comfort. The questions also cover the responsiveness of hospital staff, pain management, medication communication, discharge information, overall rating and likelihood to recommend, and care transitions (CMS.gov, 2025). The main purpose for the HCAHPS