Question: In business analysis, what does protocol analysis involve? 1 point Observing process steps, interactions between staff and decisions they make. Analyzing data gathered through surveys

In business analysis, what does protocol analysis involve?
1 point
Observing process steps, interactions between staff and decisions they make.
Analyzing data gathered through surveys and interviews.
Creating user stories based on stakeholder roles.
Evaluating potential future scenarios and their impacts.

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