Question: In business performance management ( BPM ) , before the BPI team can define and understand the process ( es ) they must? a .

In business performance management (BPM), before the BPI team can define and understand the process(es) they must?
a.
Measure the process
b.
Perform reengineering
c.
Compile a process inventory
d.
Identify the weaknesses in the process

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