Question: In Case Study 1 3 , we saw an example of a caf where people could go to complete their writing tasks, and the customers
In Case Study we saw an example of a caf where people could go to complete their writing tasks, and the customers were not allowed to leave unless their tasks were completed. Which of the following strategies is helping the caf build a longterm social relationship with its customers?
Group of answer choices
The caf gives reminders to the customers to complete their tasks, so that they do not procrastinate their writing tasks. This unusual attention and concern for the customers build a social relationship with the caf
The caf is centrally situated.
The caf provides coffee and WIFI that the customers cannot get in the neighborhood anyway.
The caf smells nice of freshly brewed coffee.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
