Question: In Case Study 1 3 , we saw an example of a caf where people could go to complete their writing tasks, and the customers

In Case Study 13, we saw an example of a caf where people could go to complete their writing tasks, and the customers were not allowed to leave unless their tasks were completed. Which of the following strategies is helping the caf build a long-term social relationship with its customers?
Group of answer choices
The caf gives reminders to the customers to complete their tasks, so that they do not procrastinate their writing tasks. This unusual attention and concern for the customers build a social relationship with the caf.
The caf is centrally situated.
The caf provides coffee and WIFI that the customers cannot get in the neighborhood anyway.
The caf smells nice of freshly brewed coffee.

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