In Chapter 19, there are 7 steps for troubleshooting.

Please discuss these steps. Why do we do them in this order?

Give very short examples of each step.

Please make your post at least 200 words. Please do not copy and paste information already on Chegg.

The 7 steps are.

1. Identify the problem.

2. Establish a theory of probable cause.

3. Test the theory to determine cause.

4. Establish a plan of action to resolve the problem and identify potential effects.

5. Implement the solution or escalate as necessary.

6. Verify full system functionality, and if applicable, implement preventative measures.

7. Document findings, actions, and outcomes.