In Chapter 2, we studied the guidelines for effective change management: (1) Plan thoroughly; (2) Communicate fully; (3) Convince employees; (4) Involve employees when possible; and (5) Monitor implementation. Liebler, p. 31 This articleLinks to an external site. discusses the way that health benefits for workers may change as, at least partly, a result of the way that the Covid-19 pandemic affected the workplace. *************************************************************************************************************************** Imagine that you are managing a department in a small hospital. Your staff includes some line staff who provide direct patient care (nurses, technicians, phlebotomists) as well as coding, billing, and a few admin