In Chapter 8, we've learned about identifying strategies for effective consumer buying, implementing a process for making consumer purchases, and how to effectively resolve consumer complaints. In this discussion, you will practice how to analyze your purchasing decisions. Direction For this exercise, you will need to: 1. Give one example of a good consumer experience you had and one example of a bad consumer experience you had Some suggestions for topics: obtaining a loan, buying a car, buying/renting a home, trying to return/repair an item under warranty, fixing a mistake on your credit report, hiring a contractor, etc