Question: In customer service, what does the term service breakdown mean? Define. What are ways you can prevent a breakdown? How would you as a manager

In customer service, what does the term service breakdown mean? Define. What are ways you can prevent a breakdown? How would you as a manager handle a breakdown in dealing with an unhappy customer?

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What does the term service breakdown mean? Define. What are ways you can prevent a breakdown? How would you as a manager handle a breakdown in dealing with an unhappy customer

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