Question: In distinguishing between people - processing services and possession - processing services, what characterizes possession - processing services? The focus on training employees on employee

In distinguishing between people-processing services and possession-processing services, what characterizes possession-processing services?
The focus on training employees on employee-customer interactions.
Not requiring customers to enter the service factory.
The focus on customers and not on their physical possessions.
The use of technology directed at a customer's assets.
In distinguishing between people-processing services and possession-processing services, what characterizes possession-processing

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