In either a Type A or B project, you should involve people who will be or were affected by the change (the change system) in your assessment process with the goal to attain as many perspectives as possible. The focus for the change assessment will vary depending on the type of project as follows for implementing EMRs

1. TheType Aproject uses this assessment to gather valuable information for verifying the felt need for the change and for designing the change initiative based on understanding the organization's readiness and leadership capacity for change.
2. TheType Bproject uses the assessment to answer questions retrospectively about change readiness, need, and leadership in the case of a specific change that has already been implemented. In addition to reviewing documents, this assessment provides a great opportunity to access the experience of people who were stakeholders in this change process.

Please respond to the following prompts:

1. Design: Discuss your design for the assessment including:
   • The specific approach(es) you used to conduct the data collection and why you chose it/them. Please include any questionnaires, structured interviews, formats, etc. that were involved in this process.
   • The resources that were most helpful in your design process.
   • The people who were involved in the data collection.
   • How you analyzed the data.
   • The effectiveness of the approach used in gathering the data and any alterations you would have made to your process.
2. Data: Summarize the raw data collected and your analysis of this information that includes the following content areas:
   • Your change system's and its larger organizational context's history and readiness for change/transformation.
   • The system's felt need for the change.
   • Leadership's capacity for leading the change/transformation including a self-assessment of your capacity for leading change (if you have this role in your project).
3. Impact on Change: Evaluate your findings in terms of how they can be used to inform your change project. Use the following questions to assist you in this reflection:
   • How will you use the assessment data you have about the organization's readiness and capacity for change in your change project?OR How does it provide useful information about what happened in your retrospective view of a change initiative?
   • How specifically will you increase the level of readiness and capacity for change where needed?OR How specifically could the readiness and capacity of the organization for the change have been improved?
   • What role does/did training play in your situation to prepare the system for the change/transition?
   • What mindset and behavioral changes in change leaders are required/should have occurred to better prepare the change system?
   • Given your findings, how does Kotter's Heart of Change Modeland theBridges readings for this week (6) provide guidance for what you might need to do/could have been done to prepare the system for the change?
   • As a result of the assessment, will the outcomes of the project need to be altered in any way?OR Should the outcomes of the project have been altered to support better results?
4. Challenges: What ambiguity and paradox do you see in your organization and how can those be reconciled?
5. Reflection on Your Personal Role: Reflect on the process of change assessment that you are going through in your organization. (Definitely answer this one in a narrative. It might be two to three paragraphs or more.)
   • What are yourperceptionsandinterpretations of your own role in the process?
   • How does this affectyour assessment of your own capabilities at managing change?
6. Management Systems: This question is asking you to update your preliminary thinking in Change Project: Part 1. Because you have now interacted with your change system you likely have new information and insights.Based onupdated information and your revised thinking about the organization's readiness for change,whatimpactsdo you seeyour changehaving on or being influenced byallof the following systems:
   • Customers, Markets, Sales or Marketing
   • Human Resources & Organizational Relationships
   • Processes of Measurement and Process Improvement
   • Innovation and Information Usage for Learning
   • Financial and/or Economic Resources
   • Leadership and Organizational Values

Formatting Guidelines

You may prepare this as an essay or in sections. Depending on the question, you may be able to answer in a list or a sentence or two, or in some cases, put your information in a table, figure, or chart. Some questions will take more explanation. Be as brief as you can while answering the questions. Always think, if you actually were to show this document to someone at work, what would be the most efficient way to accurately share the information?