In going over some content written by local managers, you$$ve discovered that one manager frequently uses language that isn$$t technically a racial slur, but has become a term of offense in the minds of many younger audiences. Given the second law of internet communication$$that people often willfully misunderstand us$$which of the following actions would help the manager make the best change for her store?

a$)$ Explaining to the manager that, although she means no harm by the term, she probably doesn$$t realize how other people see her messages nor what she$$s communicating to younger audiences

b$)$ Instructing the manager that an online apology referencing the bad behavior might be the most appropriate corrective

c$)$ Telling the manager that young people are very judgmental and that she should probably leave posting to those who understand the internet landscape better than her

d$)$ Suggesting to the manager that she delete the potentially offensive posts, to avoid them from being screen$-$grabbed in the future