Question: In Kleinrock's book on Queueing Systems ( Volume 1 ) , the well - known PollaczekKhinchin ( PK ) mean value formula on page 1

In Kleinrock's book on Queueing Systems (Volume 1), the well-known PollaczekKhinchin (PK) mean value formula on page 187 states that the average number of customers in an M/G/1 system with FIFO service is:
?bar(q)=+2(1+C2)2(1-)
d : For the general MG?1 model at the top of the page, use Little's Law N=T, where N=?-q, to show the total time T in the system, as a function of . Express your result in the form T=x+W, where x=1 is the mean service time, and W is the waiting time. Note that W will be a (complicated) function of =.
 In Kleinrock's book on Queueing Systems (Volume 1), the well-known PollaczekKhinchin

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