Question: In making her rounds on the third shift, Sandra notices some friction between Hal and Rodney two of the line managers. Normally, she sees them

In making her rounds on the third shift, Sandra notices some friction between Hal and Rodney two of the line managers. Normally, she sees them collaborating on issues that are common to their lines and helping each other brainstorm. Recently, she has noticed them purposely avoiding each other. Which phase of the decision-making process is this?

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