Question: In March 2 0 1 0 , Rite Aid Pharmacy introduced a bold new marketing promotion strategy: Rite Aid will fill your prescriptions in 1

In March 2010, Rite Aid Pharmacy introduced a bold new marketing promotion strategy: Rite Aid will fill your prescriptions in 10 minutes, guaranteed (customers are given a $5 Rite Aid Gift Card for prescriptions not filled within 10 minutes).[Link] Patients arrive at your local Rite Aid at an average of 10 per hour (\lambda =10). It takes the pharmacy team an average of 3 minutes (convert to \mu ) to enter data. Enter these parameters into the M/M/1 template completed in class. Use the M-M-1(min) template.
What is the Utilization is percent (i.e. xx.xx%)?[U]
P(System empty)?[P]
Expected length of the queue? [Lq]
Expected number in the system? [L]
Expected time (minutes) in the queue? [Wq]
Expected time (minutes) in the system? [W]

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