In March $2022,$ Stuart McGregor, account manager at the commercial Bank of Canada in London. Ontario was reviewing loan request from Robert Mazi, owner of Pasquale$$s Pizzeria in Sarnia Ontario. He was looking to expand Pasquale$$s to London and had requested a $$300,000$ loan and a $$20,000$ line of credit to help them renovate the new lease space in London, and help him finance his day$-$to$-$day operations of the new location. This was the first time Pasquale$$s was looking to make an investment of this scale, and McGregor wondered if the business was capable of taking on such a large loan.

You and Stuart McGregor work together, and he knows that you have an expertise in diagnostic. He wants you to help assess the situation at Pasquale$$s as a neutral third$-$party. Problem Identification: What are alternative root challenges$/$problems that have led to the situation $($expand beyond what's in the case in a meaningful way, early identify which factors are internal or can be controlled, versus which factors are external and outside of the company$$s control, use metrics and evidence to support your position