In monolithic organizations, conflict between groups is

Multiple Choice

• high.

• nonexistent.

• ignored.

• favored.

• low.

_____ are also referred to as corporate entrepreneurs.

Multiple Choice

• Knowledge workers

• Intrapreneurs

• Franchisors

• Sole proprietors

• Franchisees

The strategic triangle of a business unit consists of

Multiple Choice

• materials, production, and sales.

• executives, board members, and employees.

• the company, the competition, and customers.

• distributors, consumers, and suppliers.

• financiers, customers, and competitors.

An advantage of functional departmentalization is the fact that

Multiple Choice

• it is the most flexible organization form.

• it is well-suited to a complex environment.

• decision making and lines of communication are simple and clearly understood.

• employees are able to focus exclusively on creating customer satisfaction.

• it encourages managers to become generalists.

A difficult part of human resources planning is conducting demand forecasts, which

Multiple Choice

• detail the job specifications of existing employees.

• project future developments in labor union policy.

• survey the external labor supply.

• determine how many and what type of people are needed.

• analyze how unemployment rates affect sales.