In my current role I have been exposed to multiple business process improvement projects over the last 5 years. Reflecting on the challenges I encountered the most, change management roadblocks were the most difficult to navigate. On the other hand, what made me more successful was to have a clear process improvement methodology in place. In my organisation, change happens frequently and because of that I assumed that most employees are used and comfortable with change. In one particular business process improvement project that I was leading, I took my time to define a vision of the future and answer the employees questions around "What are we doing and why?"; however, I mistakenly thought that would be enough to get the team's buy in. Couple of weeks later, I realised that I didn't have the team's buy-in; furthermore, they were quite resistant to the change I was proposing. I had to slow down the execution of the project and spend more time conducting change readiness assessments and change leadership workshops to ensure the successful implementation of the project. Since then I learned not to underestimate how important change management is when it comes to process improvement. Following a clear process