Question: In Norman's model of human - computer interaction, what does he call the Gulf of Evaluation? In Norman's model of human - computer interaction, what

In Norman's model of human-computer interaction, what does he call the Gulf of Evaluation?
In Norman's model of human-computer interaction, what does he call the Gulf of Evaluation?
The mismatch between the user's intentions and the allowable actions
The mismatch between the system's representation and the user's expectations

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