Question: In November 2 0 2 0 , McDonald's began implementation of its strategy to upgrade its drive - thru lanes to make them faster and

In November 2020, McDonald's began implementation of its strategy to upgrade its drive-thru lanes to make them faster and more convenient. To reduce the concerns of store managers, McDonald's began an extensive training and coaching program for the new systems. Which management function describes McDonald's extensive training and coaching of store managers? Conteolling, organizing, planning, or leading?
 In November 2020, McDonald's began implementation of its strategy to upgrade

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