In one or two paragraphs, identify key facts presented in the case and explain whether you feel the management of Amazon warehouses is applying a human resource model (treating employees primarily as labor costs) or a human capital model (treating employees as an investment for future value). * Support your position with specific evidence from the case. Amazon Warehouse Employees Speak Out The holiday season is a hectic and crucial time for all retailers, not to mention a chaotic, trying time for retail workers who have to deal with Black Friday stampedes or ramped-up online orders in the run-up to Christmas. But Amazon occupies a unique spot in the retail industry, thanks to its size and influence. During the holidays, Amazon employees regularly put in 60 hour work weeks. In recent years, Amazon has been accused of pushing their employees too hard. - Time Off Each year, Amazon workers get a certain amount of unpaid time off, or UPT. When workers dip into "negative UPT," when they have taken more than their allotted UPT, Amazon can be ruthless. According to one Tennessee warehouse worker, "If you go negative, you're gone. I've seen people that have worked there five years, they went negative unpaid time, and they got rid of them just like that." Layla Ahmed, a former Amazon worker in Minnesota, said she was fired on November 26, four days after Thanksgiving, because she went into negative UPT. Ahmed said she used up much of her unpaid time off last ye