In one paragraph please answer question below:

As mentioned in a prior question, Very Big Company, Inc. and Smaller Company, LLC are locked in a dispute over the delivery of products called for under their contract. Very Big says that the products delivered by Smaller do not conform to the requirements of the contract, but Smaller Company refuses to replace the defective products. The parties have tried to work out their differences through negotiation, but have reached a stalemate. This has resulted in a contract dispute. Briefly discuss (a) one alternate dispute resolution (ADR) option available to these parties, and (b) three primary benefits of that option.