In Operations Management Processes and Supply Chains, Krajewski, Malhotra, and Pitzman (2016) identify a number of characteristics of lean systems (p 216) Also need source for citing Which two characteristics are the most difficult for managers to implement and sustain Which two characteristics do you believe can have the biggest impact on value creation Why

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Question: In Operations Management: Processes and Supply Chains, Krajewski, Malhotra, and Pitzman (2016) identify a number of characteristics of lean systems (p. 216). Also need source

In Operations Management: Processes and Supply Chains, Krajewski, Malhotra, and Pitzman (2016) identify a number of characteristics of lean systems (p. 216). Also need source for citing.

Which two characteristics are the most difficult for managers to implement and sustain?
Which two characteristics do you believe can have the biggest impact on value creation? Why?

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