Question: In order to offer consistent and long - term good customer service, retailers must do the following EXCEPT: a . have employees work 6 0

In order to offer consistent and long-term good customer service, retailers must do the following EXCEPT:
a. have employees work 60 hours a week to serve customers after hours
b. invest more in information systems
c. instill its importance to their employees
d. offer incentives for employees who offer consistent services
e. demand it from their employees
In order to offer consistent and long-term good customer service, retailers

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