In Paragraph Form

Summary

In a paragraph, write about the key takeaways of the case.

Analysis In 1 or 2 paragraphs, explain what aspects of NASA practice suggest that the changes recommended following the Challenger disaster were not sustained.

Justify your answer, providing TWO specific examples from the case.

Personal Reflection In your judgment, which technique would have been most useful to NASA after the Challenger disaster?

Pick from "Actions to Sustain Change" approaches on page 361