Question: In relation to the practices for dealing with customers, is the next step after people in the organization have gathered information about customer needs. using

In relation to the practices for dealing with customers, is the next step after people in the organization have gathered information about customer needs.
using the information to create process variance
measuring customers' levels of loyalty and engagement
measuring customers' perceptions of satisfaction
broadcasting the information collected within the organization
In relation to the practices for dealing with customers, is the

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