Question: In terms of solving customer problems, in - depth product knowledge by sales representatives is Question 3 2 Answer a . a major contributor resolving

In terms of solving customer problems, in-depth product knowledge by sales representatives is
Question 32Answer
a.
a major contributor resolving the problems.
b.
generally less important than the representative smiling.
c.
mostly important in selling industrial products
d.
mostly important at the retail level.

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