In the $4\mathrm{.}2$ Discussion: TQM Analysis activity, you analyzed one of the seven TQM tools and reviewed and responded to your classmates' analysis. In this activity, you will apply some of the tools to examine errors during the turnaround of aircraft for a large, fictional airline.

This check sheet below provides the number of errors reported for a seven day period for the events completed during the turnaround process.

Errors Reported in a Seven Day Period

Event Sun Mon Tues Wed Thur Fri Sat Total

Total $81210309922100$

Jet bridge delayed $11121129$

Baggage belt broken $00010113$

Refueling delayed $00020013$

Galley servicing delayed $36511541044$

Cabin cleaning delayed $00020002$

Cabin not properly cleaned $3531032733$

Baggage loading delayed $10120116$