Question: In the B 2 B buyer behavior process, the focus is on the customer relationship. What does this mean? Customers should try to form relationships
In the BB buyer behavior process, the focus is on the customer relationship. What does this mean?
Customers should try to form relationships with many suppliers of a product
While product and brand are important, the onetoone relationship between buyer and seller is the key
BB marketers should focus more on building their supplier relationships and less on marketing to consumers
Marketers can ignore the early stages of the buying process and focus on the postpurchase stage of the process
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