Question: In the consumer decision - making process, which step occurs when a consumer often relies on mental shortcuts, rules of thumb, or heuristics such as
In the consumer decisionmaking process, which step occurs when a consumer often relies on mental shortcuts, rules of thumb, or heuristics such as 'price equals quality, brand loyalty, or country of origin?
a postpurchase evaluation
b inforination search
c product choice
d evaluation of alternatives
e problem recognition
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