In the context of smartTech innovations, which is developing a new home thermostart designed to improve energy efficiency and provide enhanced user convenience. the goal is to create a device that integrates seamlessly with smart home systems, offers advanced features like voice control, learning algorithms, and remote access, and appeals to environmentally conscious consumers. For this project to become ISO $9000$ certified, the organisation must

a$.$ document quality procedures.

b$.$ Have an inspector.

c$.$ Communicate with top management.

d$.$ Conduct a series of assessment of their final deliverables.