Question: In the Customer Satisfaction Score data provided in the dashboard, which of the following strategic decisions would you recommend as a marketing manager? Multiple Choice
In the "Customer Satisfaction Score" data provided in the dashboard, which of the following strategic decisions would you recommend as a marketing manager? Multiple Choice Move funding from Digital to Training because Training is the highest score. Add more internal emphasis on phone as that impact all areas of the business (brand, customer service, training, etc.). Move funding from Training to Digital because Digital is the lowest score. Onsite service calls are at desired level so move more funding there
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