Question: In the Dittenhoefer fine china case, a worker set the polymer coating machine to 1 9 0 degrees to clean the machine and forgot to

In the Dittenhoefer fine china case, a worker set the polymer coating machine to 190 degrees to clean the machine and forgot to reset the temperature for production. Dittenhoefer destroyed
the 2,400 defective plates prior to delivery to the customer.
The destruction of 2,400 plates resulted in which of the following type of quality costs?
A. appraisal
B. prevention
C. external failure
D. internal failure
In the Dittenhoefer fine china case, a worker set the polymer

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