Question: In the figure below, it can be described as _ _ _ _ _ _ _ _ . Figure 2 - 1 0 Question 2

In the figure below, it can be described as ________.
Figure 2-10
Question 29 options:
an operationalized personalized customer service along with use of automation
interactions across value activities
how competitive strategy can determine business processes and the structure of information systems
all of the above

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