In the first module you practiced writing a policy. In this module your project will focus on management. We all have the experience of waiting in line and waiting time is among the most common complaints from patients. In this project you are to analyze a waiting time problem and propose ways to decrease the wait time. Even if you don't work in any of the healthcare situations, you have waited in lines and might have thought of a better way to do it while you waited impatiently. There is a great deal of literature concerning wait-times and has had much mathematical modeling. I attach a copy of Supplement C on Waiting Lines from Krajewski, Ritzman, & Malhotra Operations Management, 9th. Ed, Prentice Hall, 2010. This is an introduction to the problem of wait-lines. I copied this from the textbook and I am sorry that it is a little difficult to read. (You are not expected to analyze the problem mathematically (although you can if you wish and are capable.) Choose one of the following problems for your paper: 1. Waiting times in a doctor's office. 2. The problem of getting a patient from the floor/ER/ambulatory surgery to the operating