In the following learning objective, identify the standard component. At the end of training, trainees will be able to process a customer transaction with 100% accuracy in less than 5 minutes using the computer and an adding machine.

Group of answer choices A. with 100% accuracy B. in less than 5 minutes C. Both A and B D. Both A and C E. using the computer and adding machine

2. Which one of the following levels of evaluation measures whether or not the trainees achieved the learning objectives set for a training program?

Group of answer choices A. Reaction Level B. Return on Investment Level C. Results Level D. Learning Level E. Behavior Level

3. Which of the following is NOT an example of a possible step taken as part of conducting the operational or task analysis?

Group of answer choices A. Interviewing top performers for a position to identify KSAs needed to perform the job. B. Interviewing supervisors to identify low performers for a position. C. Reviewing the job description or job specifications for a position. D. Observing top performers on the job to identify the specific tasks performed. E. Interviewing supervisors to identify specific tasks performed by employees in a position.