Question: In the HBR article on balancing virtual and in - person health care, the authors make a point that as in - person volume returns

In the HBR article on balancing virtual and in-person health care, the authors make a point that as in-person volume returns as the pandemic becomes (more) under control, the optimal process model is to keep a mix of both virtual and in-person sessions from the same space and time.
True or False

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