In the laboratory, there is a consistent delay in the turnaround time (TAT) for delivering stat test results to physicians. This delay has caused dissatisfaction among patients and healthcare providers, impacting the lab's reputation. The topic for this discussion is problem-solving. Demonstrate an understanding of the steps involved in problem-solving. Describe a possible problem in the laboratory and how you would use the techniques from the class materials to solve a problem. Please include a potential solution.Problem solving includes decision making. Both skills require an understanding of the current situation and a plan to implement. A problem occurs when there is a difference between what actually happens and what one wants to happen. Identify the problem-a problem must first be recognized. This involves a thorough evaluation of the situation before any planning or changes are started. Understanding the problem includes a review of data, processes, etc. Answer the question,: Why does this problem occur? Defining the solution overall leads to the plan. Creating the plan provides a step by step process to follow. Plans should be in writing for clarity, include the steps, the resources required and any other pertinent details. Implementing the plan includes both following the plan, and