Question: In the planning phase of a software implementation project, two of the team members disagree on how to approach end-user training. The discussion has intensified
In the planning phase of a software implementation project, two of the team members disagree on how to approach end-user training. The discussion has intensified and the team members are not able to agree. What should the project manager do next? Remove both team members since they are not productively adding to the team. Consider the view of each team member about the issue in order to reach consensus. Make a decision based on expert judgment as a project manager. Remove one of the team members from the project to improve team dynamics
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