Question: In the Process Classification Framework, which operating process focuses on understanding customers' wants and needs and responding to their inquiries? Multiple choice question. 2.0 Develop

In the Process Classification Framework, which operating process focuses on understanding customers' wants and needs and responding to their inquiries? Multiple choice question. 2.0 Develop and Management Product and Services 6.0 Manage Customer Service 3.0 Market and Sell Products and Services 5.0 Deliver Services

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1. Background knowledge of the subject and

4. What specific changes in the environment have taken place in relation to the information we have collected?

2. The purpose of the acquisition of the information.