Question: In the service - system design matrix. a face - to - face total customization service encounter is expected to have which of the following?

In the service-system design matrix. a face-to-face total customization service encounter is expected to have which of the following?
Muitiple Choice
Low sales opportunity
Low production efficiency
High production efficiency
Low degree of customeriserver contact
High process efticiency
In the service-system design matrix. a face-to-face total customization service encounter

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