Question: in the Servicescapes framework, the Holistic Environment is subject to? -Contact personnel -Level of organizational bureaucracy -When is this test over? Once again the correct

in the Servicescapes framework, the "Holistic Environment" is subject to?

-Contact personnel

-Level of organizational bureaucracy

-When is this test over? Once again the correct answer is not on the list!

-Employee responses

-Customer perception

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