In this analysis we will examine queuing theory and apply it to wait times at any company. Research a business that has a queuing system that you consider to be ineffective. You can use any business, your company that your work for, a business you're a familiar with or a business that you visit or call frequently.

• Discuss the business and share necessary information.
• Research queuing systems and discuss what queue they are using and why it is ineffective. Name the queuing system and discuss how it operates. Why it is not working well.
• Make recommendations for a new queue based on research. Discuss why this new queue would be more appropriate for this business.