Question: In this chapter, we covered some alternatives to litigation, when there is a dispute. First, think of a real-life situation when you thought you were

In this chapter, we covered some alternatives to litigation, when there is a dispute.

First, think of a real-life situation when you thought you were treated unfairly - in for instance a transaction - such as situation of when a car repair should have been completed for less than your thought, etc. Second, in no more than one to two sentences describe the situation and how you believe you were treated unfairly. Third, put yourself in the other person's shoes (for instance the mechanic who failed to service your car for as little money as you believe you should have paid). In no more than one to two sentences, state what you think your position could be to support that person's position. DO NOT DISCUSS what you believe would be a "fair" negotiated situation.

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